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Customer Help

Submit a Ticket - Service

Add proof of purchase in case of warranty claim and/or pictures to help describe the issue.
Reel Diving can help you with booking a traceable return shipment from you to our service for a fee. This is usually at a beneficial rate  compared to booking it at your local post office. 
Note: This service is not available for all products and locations. 
Submit Ticket

Important Service Information

Before submitting your service request, please ensure that:

🌍 EU customers only – We are currently only able to accept service items sent from within the European Union.

🇬🇧 Please complete the form in English – All service requests and descriptions must be submitted in English to ensure our service team can process your request correctly.

📝 Complete all required information – Please fill in the service form as fully and accurately as possible. Missing or incomplete information may delay the processing of your service request.

Thank you for helping us process your service as quickly and efficiently as possible.